Tell the customer first
If a shipment slips or a price moves, you hear it from us before you notice it. Bad news early is cheaper than bad news on a Monday morning.
Home›About
A supply house run by people who answer the phone
Bayline Clinical Supply Co. is an independent medical distributor and biomedical service shop at 1063 Mapleview Drive, Tarpon Springs, FL 34689. We were started in 2009 by Joe Bombardier and we still operate out of the same building.
Our story
Seventeen years, one zip code
Joe Bombardier spent eleven years as a territory rep for a national medical distributor before starting Bayline. The frustration that pushed him out was simple: he could see exactly what his clinics needed and had almost no authority to fix it. Pricing came from a spreadsheet in another state. A backordered box of exam gloves took four phone calls and two apologies.
Bayline opened in a 3,400 square-foot unit on Mapleview Drive in 2009 with a used box truck, roughly 400 SKUs and eight customers. Today we carry about 6,200 SKUs, run two service vans, and supply more than 480 practices — most of them within an hour's drive of the Anclote River.
We have deliberately stayed regional. We do not want to be the biggest distributor in Florida; we want to be the one whose rep can be in your parking lot in forty minutes.
What has not changed
- The owner's phone number is on every invoice.
- Quotes are itemized. Freight, surcharges and fees appear before you buy, not after.
- If we are wrong, we credit it and pick it up. No restocking fee on our own errors.
- We refuse to sell a piece of equipment we cannot service or support locally.
Company facts
| Legal name | Bayline Clinical Supply Co. |
|---|---|
| Owner | Joe Bombardier |
| Founded | 2009 |
| Facility | 1063 Mapleview Drive, Tarpon Springs, FL 34689 |
| Team | 19 employees, incl. 4 biomedical technicians |
| Fleet | 3 delivery vehicles, 2 mobile service vans |
| Phone | 727-944-6902 |
| welcome@sandbox.wiscomed.com |
How we work
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Five operating rules
Never sell past the need
Our reps are not paid on unit volume. If your par level is too high, we lower it, even though that reduces the invoice.
Document everything
Lot numbers on recall-sensitive items, signed PM reports, dated substitution approvals. If it matters clinically, it is written down.
Own the equipment we sell
If we quote it, we can service it locally, source parts for it, and train your staff on it. Otherwise we refer you elsewhere.
Stay reachable
Phones are answered by staff in the building between 8:00 and 18:00 ET. After hours, existing accounts reach an on-call technician.
Want the long version?
Our field guides explain par-level math, autoclave failure patterns and how to run a supply audit.
People
Who you will actually deal with
Joe Bombardier
Owner & principal
Handles equipment quoting and any account he thinks is at risk. Twenty-eight years in medical distribution.
Danielle Kastros
Director of operations
Runs purchasing, the pick line and the delivery routes. If your order is late, she already knows why.
Marcus Whitfield, CBET
Biomedical services manager
Certified biomedical equipment technician. Owns the PM calendar, the calibration standards and the loaner pool.
Renata Alvarez
Client services lead
Your day-to-day contact for orders, credits, backorder substitutions and par-level changes.
Compliance & conduct
The unglamorous part we take seriously
Medical distribution carries obligations that have nothing to do with sales. We hold a Florida retail pharmaceutical-adjacent device distribution registration where required for the categories we carry, maintain product liability and errors-and-omissions coverage, and follow manufacturer instructions for storage, cold chain and lot traceability.
We do not sell prescription drugs, controlled substances, or any product requiring a pharmacy license. We do not make diagnostic or therapeutic claims. Product information on this site is summarized from manufacturer documentation; the manufacturer's current instructions for use always govern.
Recall handling
Lot-level records let us identify every affected account within one business day of a manufacturer notice and arrange return or replacement.
Cold chain
Refrigerated items travel in validated coolers with data loggers. Excursion reports go to the customer with the delivery.
Data handling
We store business contact and order data only. We do not receive, request or process patient health information — see the Privacy Policy.
Need a price on a standing order?
Send us last quarter's invoices. We will line-item match what we can, flag what we can beat, and tell you honestly where another distributor is already giving you a better number.